SOLUTIONS AND SERVICES​

Home Viewer 

Sentech’s Home Viewer service provides a comprehensive solution for digital broadcasting needs, offering free decoder installations for eligible users, e-commerce purchases, and multi-channel support for a seamless viewing experience.

Sentech’s Home Viewer service offers a full suite of solutions for digital broadcasting needs. Eligible users can access free decoder installations via our app collaboration with SETA, while our e-commerce platform supports purchases and installations for non-qualifying customers. Our multi-channel support system quickly resolves any post-purchase issues. This comprehensive service ensures a seamless viewing experience for all home viewers.

I Don’t Qualify Service

Sentech's "I Don't Qualify" service offers a convenient e-commerce platform for purchasing satellite dishes and decoders, with automatic notification to installation partner Space TV for professional setup. This ensures access to high-quality digital broadcasting solutions for all customers, regardless of qualification for other programs.


Indigent Households

Sentech's Indigent Households Service provides free decoders and installation to eligible households, promoting digital equity. Applicants register through SETA's app, and once approved, are referred to Sentech for enrollment, ensuring a seamless transition to digital access for those in need.


Log an Issue Service

Sentech's Log an Issue service provides seamless after-sales support through various channels, including call centre agents, chatbots, WhatsApp messaging, and an issue form. This ensures efficient resolution of post-purchase queries and concerns, offering convenient and responsive assistance to customers.


Press Releases

Stay informed with Sentech's Press Releases service, featuring timely updates on new services, partnerships, milestones, and technological advancements. Journalists, stakeholders, and customers can easily access and download the latest news on Sentech's activities and developments in the broadcasting and communications sector.


Sentech, a state-owned company, is a leading provider of electronic communications network services to the country’s broadcasting and communications industry.

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