Sections
Image below Navigation
Personal tools
You are here: Home Products/Services Support Email Acceptable Use Policy

Email Acceptable Use Policy

Email Acceptable Use Policy

You agree to conform to generally acceptable Internet etiquette ("netiquette") and to abide by Sentech's operating policies, which may be amended from time to time at Sentech's sole discretion, (and you hereby indemnify and hold Sentech free from liability in respect of any loss or damage of whatever nature caused as a result of any violations of such policy) which policies include but are not limited to the guidelines set out below:

  1. not to send e-mail to any person who does not wish to receive it;
  2. not to engage in any abuse of E-mail or spamming, and which shall include, but is not limited to, the posting or cross-posting of unsolicited articles with the same message (or substantially the same message) to an unacceptably high number of e-mail and newsgroup recipients that did not request to receive such messages;not to forward or propagate chain letters or malicious email, or email that solicits the performance of any illegal activity or other activity that infringes o­n the rights of others
  3. create a false identity or forged e-mail address or header, or otherwise attempt to mislead others as to the identity of the sender or the origin of the message;
  4. not to post or transmit any message, data, image or programme which is defamatory, or violates any other personality rights;
  5. not to post or transmit any message, data, image or programme which is illegal, indecent, obscene, pornographic, offensive, threatening, abusive, harassing, harmful or hateful  data, image or programme;
  6. not to post or transmit any message, data, image or programme which violates the intellectual property rights of others, including but not limited to unauthorized copyrighted text, images or programs, trade secrets or other confidential proprietary information and trademarks;
  7. not to interfere with use of the Internet by any other Sentech subscribers or other users;
  8. not to post or transmit any file which contains viruses, worms, "Trojan horses"  or any other destructive or contaminating features, regardless of whether or not damage is intended by you;
  9. not to cancel Sentech  post other than your own;
  10. not to repeatedly post gratuitous off the topic postings;
  11. not to gather e-mail addresses and/or names or otherwise collect information about others without their consent; and
  12. not to violate the privacy of any person, which shall include but shall not be limited to, hacking.


In the event that you should engage in any o­ne or more of the above practices, which shall be determined in Sentech's sole discretion and which decision shall be final, then Sentech shall be entitled to:

  • terminate, without notice, your account and/or access to Sentech services;
  • remove any material or data or to block the use of the network when your use does not meet the acceptable use policy;
  • Bill you for any costs incurred by Sentech, including, but not limited to, bandwidth, administration costs, downtime, usage of Sentech's name or registered domain names, and CPU cycles.


These rules apply to any Internet based distribution medium and any application using the Internet such as fax-like documents over the Internet


Suspicious Activity
Sentech reserves the right to determine, in its sole discretion, whether any mailbox is being used in a suspicious manner which would include, but not be limited to, activity such as the receipt of more than 2500 e-mails in a twenty four hour period. Should Sentech determine that any mailbox is being used in a suspicious manner, Sentech may suspend use of the mailbox indefinitely or for any such period that it may deem necessary in the circumstances.


Operating Policy
A quota of 10 megabytes per mailbox is applicable. It is the user's responsibility to ensure that the mailbox never exceeds this quota. 

 

If unused for 90 days an account will be flagged as "idle". Idle accounts are disabled, any e-mail left in the mailbox will be removed and any new e-mail arriving for such mailbox will be returned to the sender with a message indicating that the mailbox has been disabled due to inactivity. Should the user log into the dormant mailbox, the mailbox will o­nce again be enabled and all incoming e-mail will be delivered as usual.Please note that should the account be inactive for 90 days after being enabled it will be disabled again.


If unused for 180 days, an account will be removed from the system completely and will be available for re-registration.
These rules apply to any Internet based distribution medium and any application using the Internet such as fax-like documents over the Internet.

Document Actions